Think positive.

I love looking at life through my rose-colored glasses… seeking the positive in unexpected places. It starts a chain reaction in me: thoughts affect feelings, feelings affect behavior and behavior affects experiences.

Everyday I interact with countless vendors as I pay the bills, collect unpaid invoices, try to balance an ever-changing budget and deal with relentless sales people. Some days aren’t easy. On those days, practicing positivity is a must. And since I’m often clients’ first point of contact at our office, having this perspective really helps. I love hearing clients say, "I can hear you smiling over the phone!" because that means I’m doing a good job – welcoming and inviting clients, never making them feel like a burden, regardless of their needs. When clients feel comfortable and cared about from the initial contact, they feel confident to proceed with the entire Forward Team.

For me, the art of positive thinking simply requires being aware of my thoughts. The rest comes naturally because the intention is there. The chain reaction is off and running, and suddenly positive energy is everywhere. Here are some links I've found to be helpful and inspiring:

www.positivehealthsteps.com/positivethinking.shtml

www.helpself.com/directory/positive.htm

http://changing-personal-habits.suite101.com/article.cfm/the_power_of_positive_attitude

With age, we’ll all probably come to need reading glasses. Rose-colored glasses should be something that we choose to wear daily as well. The commitment to have a positive attitude benefits all...your clients, your team, your company, your family & friends and yourself.

- Kim (see my page)